Cancelation Policy

Please contact us if you need to cancel

Phone 904-315-8442

All our tours and rentals are reservation only. We require a reservation deposit of $15.00 per kayak, or paddleboard, for all our rentals. We require a $15.00 deposit per person for our local group tours. We accept all major credit cards for reservations.  Reservations may be made over the phone or online.

We require a 24 hour cancellation notice for any and all refunds. The reservation deposit of $15.00 is non-refundable without a 24 hour cancellation notice. Any and all other deposits are non-refundable without a 24 hour cancellation notice. Day trips and private tours must be prepaid and are non refundable without a 24 hour cancellation notice.

Any and all cancellations by Kayak St Augustine due to weather or for any reason, the customer will receive a full refund of all charges. You will be notified by phone in the event of a cancellation of a tour or rental.

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